Client Rights & Consumer Information

Your Rights as a Client

We believe in transparency, trust, and informed care. In compliance with Texas law, you have the right to:

Access your records
You may request your health care records by contacting our office directly. We’re happy to guide you through the process and answer any questions along the way.

Reach out to the licensing board
For information about licensure or professional standards, you may contact the Texas Behavioral Health Executive Council:
https://bhec.texas.gov/contact-us/

File a consumer complaint
If you wish to file a complaint, you may do so through the Texas Attorney General’s Consumer Protection Division:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint